Security Enhancements at Prometric AP&C Sites


Prometric is committed to a strong, secure, testing environment for all candidates visiting one of its test centers.  Over the past few years, Prometric has made several significant investments to further strengthen security in our test centers, including a global roll-out of digital video recorders and enhancements to biometrics at certain centers.

As of July 1 Prometric TCAs began using hand-held metal detector wands to scan all candidates in the AP&C Test Centers in the United States and Territories. All candidates are scanned prior to each entry into the test room, including returns from breaks.  Candidates are still required to turn their pockets out, and the scan is done immediately afterward. The purpose of the wand scan is to take an additional step in identifying any prohibited devices that a candidate might attempt to take into the testing room.

Prometric’s Security Department conducted a pilot of this program in 2010 using the wands for a period of five months. Approximately 60,000 candidates were scanned during that time.  Ultimately, the wand was found to be a strong deterrent and operationally effective.  Based on the results of the pilot, Prometric decided to move forward with this program and has deployed hand-held metal detectors to all U.S. Test Centers.

In addition to this message, information about wanding has been added to Prometric’s standard Test Center Regulations Form.  This form is posted on Prometric’s website and is given to all candidates to read prior to check-in.  The scan will be done in full view of the TCA DVR camera so it will be recorded, and any candidate complaints or escalations can be properly investigated.  All candidates will be required to submit to the scans.  Any candidates refusing to be scanned will not be permitted to test. Please rest assured that the metal detectors do not affect pregnancies, pacemakers, or other medical equipment that’s connected to the body.

This small change will help to make our test centers even more secure, and further protect the integrity of your exams.  If you have a need to communicate this to your candidates, please feel free to forward this article or post the text on your own website.